Returns

1/1/2015

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted. In addition, all returned items must be in unopened and arrive in unused conditions to be accepted. All items returned to ShippingGear.com must be clearly marked with the RAN (return authorization number) provided to you by customer service. Please call our office to have the return authorized prior to returning the goods. Items returned without a return authorization number will be denied for refund. Do not write on the items being returned as this will result in denial of refund as the item will become unsellable. Please return item sin the original packing materials and box, including all equipment, manuals, peripherals and accessories.

PackagingSupplies

  • Returns accepted 30 days from the date of purchase. Returns after 30 days are denied.
  • There is a 15% restocking fee along with all applicable freight charges.
  • Return Authorization number is required prior to returning the products, and is valid for 30 days.
  • ShippingGear.com is not responsible for items returned that are lost or damaged in transit.

Scales

  • Returns accepted 21 days from the date of shipment. Returns after 21 days are denied.
  • There is a 15% restocking fee along with all applicable freight charges.
  • Return Authorization Number is required prior to returning the products, and is valid for 10 days.
  • ShippingGear.com is not responsible for items returned that are lost or damaged in transit.

Labels, Ribbons and Tags

  • Returns accepted 14 days from the date of shipment. Returns after 14 days are denied.
  • There is a 20% restocking fee along with all applicable freight charges.
  • Return Authorization Number is required prior to returning the products, and is valid for 30 days.
  • ShippingGear.com is not responsible for items returned that are lost or damaged in transit.

Barcode Printers & Scanners

  • Returns accepted 30 days from the date of shipment. Returns after 30 days are denied.
  • There is a 15% restocking fee along with all applicable freight charges.
  • Return Authorization Number is required prior to returning the products, and is valid for 30 days.
  • ShippingGear.com is not responsible for items returned that are lost or damaged in transit.